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Various data center tier classifications have been in use for
some time. These classifications have focused on power and other
infrastructure as the primary failure components of the past. Having
designed, constructed or operated over 50 million square feet of
critical facilities means we can turn that experience into new
trends to put into practice. Syska has developed a newly defined
and detailed approach to the levels of criticality for data, telecom
and other critical facilities, and the comprehensive balance of
all parameters to a given Criticality Level™.
These Criticality Level (C level) definitions differentiate the
required availability between various business operations and the
expected availability between sites that are located, designed,
constructed, commissioned, maintained and operated at different
budget and priority levels.
Our philosophy is that critical mission operation vulnerability
is directly attributed to the weakest link in its chain. For example,
an infrastructure with a sophisticated and redundant design will
not perform as expected if not balanced with a sophisticated, trained
operating staff with commensurate documentation. Ongoing change
control, training and re-training, re-commissioning and attention
to documentation detail is paramount.
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