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After reviewing the operation and maintenance documentation typically
provided by the construction contractor, NAVFAC determined
that a better documentation process needed to be developed.
The result is the Operations and Maintenance Support Information
(OMSI) program that utilizes engineering firms to provide
OMSI documentation. Syska Hennessy’s Facilities Management
Division has been working with NAVFAC in this area for more
than thirty-five years. Our current OMSI engagement has
been active since 1992.
The development of OMSI documentation occurs in three stages.
The first stage of the process involves the collection of preliminary
data during the pre-construction phase of a given project. As NAVFAC
approves various documents, such as equipment cut sheets, construction
submittals and design documents, they are passed on to our team
to form the base of the O&M Manuals we will create for that
facility.
The second stage of the data collection process involves conducting
on-site surveys towards the close of the project. We then
compile our gathered data and review it for consistency
and correctness. After our review, we turn over the manuals to
NAVFAC for the third stage of the process, the pre-final review.
We completed OMSI Manuals for three Navy facilities in the Eastern
United States and have been involved in developing OMSI Manuals
for several others.
To extend the usability of the OMSI manuals, we also created a
pocket-sized manual for each member of the maintenance staff that
contains critical systems data derived from the primary manual
to promote greater efficiency in the field by minimizing the need
to refer to the full version of the manual.
To better understand our involvement with NAVFAC, let us look
at Charrette Healthcare Center, the largest of our recent projects.
Charrette Healthcare Center
This new 1.2 million square foot complex is the flagship
facility of the Navy Medical Program. However, because of the
sheer complexity of the systems, effective OMSI documentation
is critical to its success.
In response to NAVFAC's concern for equipment location, our team
surveyed the entire complex and created an active room database
that provided location specific information that is accessible
by the maintenance staff from computer terminals located
in the maintenance shops. In addition, we created overall floor
plans to identify equipment locations.
Towards the end of construction, while conducting our on-site
equipment and systems surveys we found that a water treatment
system in their dialysis center had been designed improperly. Going
beyond the responsibility of OMSI documentation, our team provided
troubleshooting services to identify the design flaws within the
system and propose corrective solutions. This attention to detail
lead to a comprehensive set of detailed OMSI manuals and, by identifying
existing flaws, allowed NAVFAC to correct these problems and thus
promote a smoother transition from construction to operation.
Our efforts on this project have proven successful and we are
now working with NAVFAC on a pilot program that involves the conversion
of the Charrette Healthcare Center's OMSI manuals to electronic format
through the use of PDF formatted drawings and subcontract submittal
documents. The goal is to give the maintenance staff the ability
to gain access to the complete O&M manual from a variety of computer
terminals within the facility. When completed, the entire manual
will comprise four gigabytes of information.
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