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The Rockefeller Group Development Corporation (RGDC) manages the
four newer properties at Rockefeller Center - 1211, 1221,
1251 & 1271 Avenue of the Americas. Together, these four buildings
represent over nine million square feet of rentable space
and thus a significant economic asset. To maintain the prestige
and profitability of these properties, RGDC brought in Syska Hennessy's
Facilities Management Division in 1988 to provide maintenance
management consulting services for 1251 Avenue of the Americas.
Due to our successful involvement with 1251, our services
were later expanded to include buildings 1211, 1221 and 1271 and
our continued working relationship with RGDC has extended to the
present.
In order to increase RGDC's effectiveness in maintaining their
building systems, we implemented a computerized maintenance management
system (CMMS). We compiled all significant building equipment
data and created a database for our FamTrac facilities management
software package. FamTrac is used to track preventive maintenance,
emergency maintenance, purchase orders, manpower, and work order
trending.
1251 uses FamTrac to generate over 10,000 work orders per year
for 22 employees. These work orders are issued based on a scheduled
preventive maintenance program that we created for RGDC. By using
FamTrac to regularly generate management reports, RGDC can make
informed maintenance decisions.
While setting up FamTrac at the additional locations, we were
asked in July 1997 to have the CMMS at 1271 in place and operational
by that September. In just under two months, we were able to develop
an equipment list, collect nameplate data, enter employee information,
schedule preventive maintenance and provide training. By the deadline,
1271 had a fully functional CMMS program. Normally it takes at
least a year to implement a CMMS of the size required by 1271.
However, because of our past experience with CMMS implementation
and the dedicated cooperation of RGDC's facilities personnel we
were able to meet this fast track schedule. Our continued involvement
with the Rockefeller Group Development Corporation ensures that
their properties will continue to serve their tenants effectively.
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