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Syska Hennessy’s Aquatic Life Systems Group designed
a life system for the Taipei Zoological Park's Polar
Wildlife exhibit. This was the Zoo's first such system and
there was considerable concern over the maintenance staff's
ability to effectively operate the system. In response,
our Facilities Management Division (FMD) got involved in
the project to create O&M documentation
for this new system.
The Polar Wildlife system involved
a manually operated pumping and filtration system that provided
salt water to two tanks that hold a combined 74,000 gallons
of water and three varieties of penguin. Because this system's
extensive manual operations revolved around a multitude of valves,
we had labels made for each valve based on system flow diagrams.
We then labeled the valves ourselves as we conducted the field
verification of our documents during the final construction punch
list inspection. This ensured that no valves were mislabeled and
that they coordinated exactly with our documents. In addition,
we performed studies to determine optimal staffing and manpower
needs for this labor-intensive system.
After designing the O&M manuals, it was necessary
to have them translated into Chinese so that the zoo's staff could
actually make use of them. We brought in a translator to convert
our documents to Chinese and then had one of our engineers who
is Taiwanese to read the manual to assess the accuracy of the translation.
The aquatic group took the final O&M manuals and used them
to train the filtration system operators.
The integrated effort
between the Aquatic Systems Group and FMD enabled highly
efficient data collection as well as direct on-site verification
of our data. As a result our O&M documentation
exactly matched the actual field conditions of the system.
The O&M Manual is used by both the maintenance staff and management
to help provide a safe and reliable environment for the
animals in this new aquatic exhibit.
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